Technical Support
Welcome to the CalScannn Technical Support page. This document provides detailed information about
using the CalScannn app, troubleshooting issues, and getting help if needed.
About CalScannn
CalScannn is a powerful photo-based calorie recognition app that helps users track their caloric intake
by simply snapping a picture of their meal. Using advanced AI technology, CalScannn identifies various food items
in the image, calculates the calorie content of each item, and provides an accurate total. Whether you're
managing your diet, counting calories, or monitoring your food intake for health reasons, CalScannn is designed
to make the process easier and more efficient.
Getting Started
To start using CalScannn, follow these simple steps:
- Download the app from the App Store and install it on your iOS device.
- Launch the app and grant necessary permissions, including access to the camera and photo library.
- Take a picture of your meal, and CalScannn will automatically recognize the food items and calculate the calories.
- Review the calorie data and save the record for future tracking.
Subscription and Features
CalScannn operates on a subscription model, providing users with premium features such as:
- Unlimited calorie recognition scans.
- Detailed food diary tracking.
- Access to personalized insights and suggestions based on your eating habits.
Subscribing unlocks the full potential of CalScannn and allows you to maintain better control over your nutrition.
Troubleshooting
If you encounter any issues with the CalScannn app, here are some common solutions:
- App Crashes: Try restarting the app or rebooting your device. If the problem persists, ensure that you are using the latest version of the app.
- Photo Recognition Issues: Ensure that the photo is well-lit, with the food clearly visible. Blurry or dark images may affect the recognition accuracy.
- Subscription Issues: If you're experiencing issues with your subscription, make sure that your payment method is up to date in the App Store. You can also try restoring purchases from within the app.
Contact Us
If you need further assistance, don't hesitate to contact our support team. You can reach us at support@calscannn.com, or visit the contact page for more options.