Welcome to Support
Thank you for playing Undead Odyssey! We're here to help you have the best possible experience surviving the zombie apocalypse. Below you'll find answers to common questions and information on how to get help.
Contact Us
Email Support:
For technical support, bug reports, feature requests, or any other inquiries, please contact us at:
Response Time: We typically respond within 24-48 hours during business days.
Frequently Asked Questions
Q: How do I start a new game?
From the main menu, tap "New Game" to create a new character. You can customize your survivor's attributes by distributing 30 points across six core stats. Once satisfied with your build, tap "BEGIN SURVIVAL" to start your journey.
Q: How do I save my game?
Tap the save icon in the game screen header to save your progress. Your game is automatically saved when you return to the menu. You can continue your saved game from the main menu.
Q: What do the different attributes do?
Strength: Increases attack power and combat effectiveness
Intelligence: Improves problem-solving and strategic options
Agility: Enhances dodge chance, attack speed, and movement
Endurance: Increases max health and defense
Charisma: Improves social interactions and leadership
Luck: Affects critical hits, item rarity, and random events
Q: How do I equip items?
Open your inventory by tapping the backpack icon. Select an equipment item and tap "Equip" to wear it. You have 6 equipment slots: weapon, head, chest, hands, legs, and feet. Equipped items provide permanent stat bonuses.
Q: What are coins used for?
Coins can be used to revive your character when you die, or to permanently boost your starting attributes for all future games. You can purchase coins through in-app purchases in the coin shop.
Q: Can I play offline?
Yes! Undead Odyssey can be played completely offline. Internet connection is only required for the AI story generation feature. Your saved games are stored locally on your device.
Q: How do I change the language?
You can select your preferred language (English or Chinese) during character creation. The language setting applies to your current game session.
Q: The game is stuck loading a story. What should I do?
Story generation requires an active internet connection and may take 10-30 seconds. If loading takes longer than expected, please check your internet connection. If the problem persists, try closing and reopening the app.
Q: I found a bug. How do I report it?
Please email us at 385548445@qq.com with details about the bug, including:
- What you were doing when the bug occurred
- Your device model and iOS version
- Screenshots if possible
- Steps to reproduce the issue
Q: How do I restore my purchases?
Your coin purchases are tied to your Apple ID. If you reinstall the app or switch devices, your coins should automatically restore. If they don't, please contact support with your purchase receipt.
System Requirements
Minimum Requirements:
- iOS 15.0 or later
- iPhone, iPad, or iPod touch
- 50 MB of available storage
- Internet connection for AI story generation
Tips for Better Gameplay
- Balance Your Build: Don't put all points in one attribute. A balanced character is more versatile.
- Manage Resources: Keep an eye on health, hunger, and morale. Don't let any reach zero.
- Equipment Matters: Always try to keep your equipment slots filled for maximum bonuses.
- Read Carefully: Story choices have consequences. Think before you choose.
- Save Often: Save your game regularly to preserve your progress.
- Use Coins Wisely: Consider permanently boosting attributes for long-term benefits.
Feature Requests & Feedback
We love hearing from our players! If you have ideas for new features, improvements, or just want to share your feedback, please email us at 385548445@qq.com.
Your input helps us make Undead Odyssey better for everyone!